Selective Insurance Social
  • Business
  • Auto
  • Home
  • Digital Toolbox
    • LinkedIn Best Practices
  • Flood
    • Hurricane Preparedness
  • Infographics
  • Prep Guides
    • Coronavirus Information
    • Spring Maintenance Guide
    • Fire Prevention & Safety
    • Winter Preparation For Your Home
    • Winter Preparation For Your Business
    • Winter Preparation For Your Vehicle
    • Hurricane Preparation

Training Employees: 3 Most Important Lessons

2/28/2018

 
Share this article:
One of the most important aspects of enterprise risk management is employee training.
One of the most important aspects of enterprise risk management is employee training. When your employees do not understand their responsibilities, how best to complete them, and how their actions will impact the company at large, the chances of experiencing preventable disasters will be inherently higher. 

Employee training can have positive impacts that go past the bounds of risk management, though, including improved productivity, efficiency, and engagement among staff members. 

​​Here are three of the most important lessons you should be teaching your employees in training programs today:

1. Cybersecurity
The Wall Street Journal reported that employee error became the most prevalent source of data breaches in 2015, citing statistics from a study completed by the Association of Corporate Counsel. This translates to roughly 30 percent of all breaches occurring because of an employee error. It does not account for malicious threats from within a company, as employees have purposefully gone into systems to steal valuable data from their employers. 
Make sure you are training your employees in the best practices of cybersecurity. This includes how to spot spam email, malicious websites, and the best practices of password management. 

2. Emergency response
Let's say a major hurricane hits your company. While insurance can help to foot the bill for some of the damages, can that coverage completely erase the losses due to an outage of operations? How will your customers respond to your brand if it does not properly handle emergency response and management in the event of a disaster?

Make sure that your employees are not only well-versed in your policies related to disaster response and emergency management, but are prepared to carry out their responsibilities in these adverse situations. Consider combining classroom-based training with experiential activities, effectively simulating a disaster and allowing employees to practice responding properly. 

This could mean holding a planned outage of core systems and evaluating how employees respond. 

3. Technology
Whether it is communication devices or data storage systems, technology has become more centrally important in the average workplace. However, your investments into technology are not going to actually come back with returns - let alone high ones - should your employees not understand how to use them and why they are useful. 

Always make sure you are training employees in each of the solutions, tools, devices and other technologies entering the workplace as early on as possible. 

Better, more comprehensive employee training can have dramatically positive impacts on your company's risk mitigation and operational performances. 

Training resources
Employee training can be tricky to get a handle on, but these sources can help you to gather the knowledge you need to succeed:
  • ATD: The Association for Talent Development offers extensive information on employee training best practices. 
  • Training: Training Magazine provides blogs from professional development experts. 
  • CLO: CLO Media hosts a range of news articles and other content from learning leaders. 
​

Related Articles

A fire sprinkler inspection could ensure the safety of your business and employees.
YOUR NEXT FIRE SPRINKLER INSPECTION COULD SAVE LIVES
In today's viral world, it doesn't take much to call your entire business's reputation into question.
IS YOUR COMPANY PREPARED FOR A PR DISASTER?
The threat to your business's prosperity could be from the inside.
5 STEPS TO PREVENT EMPLOYEE THEFT


Comments are closed.

    Categories

    All
    Auto
    Business
    Flood
    Home

Picture
© 2020 Selective Insurance Group, Inc.
User Agreement
​Community Guidelines
​
AdChoices
CCPA Request 
Privacy
Contact
Visit our main web site at: selective.com or follow us:

© 2020 Selective Ins. Group, Inc., Branchville, NJ. Products vary by jurisdiction, terms, and conditions and are provided by Selective Ins. Co. of America and its insurer affiliates.
Details at selective.com/about/affiliated-insurers.aspx
Picture
Picture
  • Business
  • Auto
  • Home
  • Digital Toolbox
    • LinkedIn Best Practices
  • Flood
    • Hurricane Preparedness
  • Infographics
  • Prep Guides
    • Coronavirus Information
    • Spring Maintenance Guide
    • Fire Prevention & Safety
    • Winter Preparation For Your Home
    • Winter Preparation For Your Business
    • Winter Preparation For Your Vehicle
    • Hurricane Preparation